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TechnologyComments‘Huge win’ for the bush as ACCC approves TPG, Optus deal

The competition regulator will not stand in the way of TPG and Optus’ $1.6 billion network-sharing deal in what has been described as a huge win for customers across regional Australia.

Cheyanne Enciso

TechnologyCommentsPremiumTelco giants cease Google search exclusivity amid ACCC probe

Telcos Telstra and Optus will give up a share in Google’s advertising revenue following an investigation by the competition watchdog into the tech giant’s search services in Australia.

Cheyanne Enciso

BusinessCommentsPremiumOptus customers slugged up to $13 extra for mobile plans

New Optus customers will have to fork out up to $13 extra for their monthly mobile plans but will get more data, with the telco blaming higher costs for the price rises.

Cheyanne Enciso

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BusinessCommentsPremium
updated
Optus hauled to court over massive data hack

Australia’s media regulator is taking legal action against telecommunications giant Optus over a major cyber attack in September 2022.

Cheyanne Enciso

FEDERAL POLITICSCommentsPremiumReport on disruptive Optus outage goes to Federal Government

An independent report into last year’s Optus network outage that left millions of Australians without phone and internet services has been handed to the Federal Government. 

Kimberley Caines

Worrying statCommentsPremiumOptus outage saw 2700 people unable to make triple-0 calls

Optus has conceded almost 2700 people were unable to contact triple-0 during a widespread outage last year — more than ten times the amount initially projected. 

Caleb Runciman

Year in reviewCommentsPremiumThank you for the music: ABBA’s guide to 2023 in WA business

With next year marking the 50th anniversary of ABBA’s international breakthrough with Waterloo at the Eurovision Song Contest, we take a different look back at 2023 - via the supergroup’s songs.

Sean Smith

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updated
Bombshell exitCommentsPremium
updated
Optus CEO bows to pressure and quits over outage debacle

The chief executive of Optus has bowed to immense public and political pressure and announced she will quit the job less than two weeks after a nationwide outage.

Daniel Newell

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updated
Embarrassing admissionCommentsPremium
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Optus boss admits having rivals’ SIMs in case of outages

Embattled Optus boss Kelly Bayer Rosmarin carries a spare Telstra and Vodafone SIM card to keep connected in case of an outage like the one that struck up to 10 million of her own customers.

Kimberley Caines and Dan Jervis-Bardy

optus outageCommentsPremiumOptus boss says customers don’t want compensation for outage

Cash compensation is looking unlikely for Optus customers left in the lurch amid the telco’s chaotic outage last week, with under-fire chief executive Kelly Bayer Rosmarin knocking back financial compensation.

Simone Grogan

opinion
opinion
Kate Emery VideoCommentsPremium
opinion
Optus may not be able to come back from the dead

It’s a question many will have idly considered: what would you do in the event of a zombie apocalypse? This week the country got a preview and it was more terrifying than anything you’d see on The Walking Dead.

Kate Emery

Kate Emery

opinion
opinion
Basil ZempilasCommentsPremium
opinion
Optus disaster makes stadium name deal look even worse

I have never been a fan of the Optus Stadium naming rights arrangement. Not because the State Govt sold the name to Optus but because they sold the name at all. It’s our stadium, it should have the Perth name.

Basil Zempilas

Basil Zempilas

opinion
opinion
EditorialVideoCommentsPremium
opinion
Public sick of the corporate clown shows

As stuff ups go, Wednesday’s Optus outage was a colossal one. 

Striving for perfectionCommentsPremiumHigh-flying Optus boss feels the pain after network meltdown

Kelly Bayer Rosmarin once described herself as an ‘impatient perfectionist’. But it was her 10 million Optus customers who were impatient on Wednesday when the telco giant went down for more than 12 hours. 

Kimberley Caines

‘Clown show’CommentsPremiumPLEASE EXPLAIN: Optus boss to face Senate over meltdown

Optus chief executive Kelly Bayer Rosmarin will be hauled before a Senate inquiry to explain why the telco suffered a 12-hour communications blackout as her reputation comes under fire.

Kimberley Caines

opinion
opinion
Sarah-Jane TaskerCommentsPremium
opinion
Optus fails to communicate at the most crucial time

Crisis management is fairly simple, but it appears to be too hard for the nation’s second-largest telco and its chief executive. Surely she can’t survive another scandal?

Sarah-Jane Tasker

Optus outageCommentsPremiumSmall businesses counting the cost of Optus blackout

It is too early to gauge just how big the impact of the Optus outage will have on small businesses, the State’s peak lobby group says, but one local owner is already expecting a loss of at least $10,000.

Cheyanne Enciso

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Emergency downVideoCommentsPremium
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Optus outage cuts off customers from Triple-0

Optus has warned customers affected by a massive nationwide outage that calls to emergency services will not work.

Daniel Newell

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Emergency responseCommentsPremium
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WA’s hospital landlines hit by mass Optus failure

WA hospitals have been hit by the Optus network failure, with various landlines affected by what is believed to be the biggest telecommunications outage in history.

Lauren Price

analysis
analysis
Not againVideoCommentsPremium
analysis
Outage just another reputational disaster for Optus

Embarrassingly for Optus, today’s nationwide outage comes just a little over a year after the telco was hit by the worst cybersecurity breach in Australian history.

Daniel Newell

The West Australian exclusive
The West Australian exclusive
Festival of sport CommentsPremium
The West Australian exclusive
Perth to host World Rugby Sevens series

WA’s golden run of major sporting events will extend into the new year with Perth set to be one of the host cities for both the 2024 and 2025 HSBC World Rugby Sevens Series. 

Josh Zimmerman

The West Australian exclusive
The West Australian exclusive
IT’S A BOLD PLAYCommentsPremium
The West Australian exclusive
Coldplay could be lured to Perth for one-off mega concert

Plans are afoot to bring megastars Coldplay to Perth for a one-off concert at Optus Stadium, which is hoped to be a massive tourism coup for Western Australia.

Kellie Balaam

Good newsCommentsPremiumOptus tells hacked customers new passports not required

Optus says customers who were caught in one of the worst data breaches in Australian corporate history will not require a new passport.

Cheyanne Enciso

Data breachVideoPremiumTeen used Optus data to blackmail customers: Police claims

The first arrest in the fallout of the Optus cyber attack has been made, with a man taken into custody by the AFP.

Eli Green